TERMS AND CONDITIONS
Welcome to Gemmopoli,com website terms and conditions, by accessing, using, browsing registering or placing an order, you agrre to be bound by the terms and conditions set out below.Users who intend to buy online, are required to register by filling out properly and in every fiels a special form.
We reserve the right to make any change to the website without priori notice and will not be liable to your or any third party any changes made. Is is your responsability to ensure you have read the most up to date version of the terms and conditions.
Gemmopoli wil not be liable to any person for any loss or damage which maya rise from any form of use of our website.
These Terms and Sales conditions are valid for orders arrived through www.Gemmopoli.com, belonging Gemmopoli Srls – Legalquarter in Viale Bianca Maria 24 - 20129 Milano and Headquarter in Buccinasco (Mi), Via dei Platani 2/4 angolo via Trieste, 28 –
(D.Lgs. nr. 185 del 22.5.1999, and for Privacy artt. 7 e 13 del D.Lgs. 30.6.2003 n. 196.)
Any contract will be deemed to concluded in Italy, in accordance with the law of Italy and any dispute you irrevocably agrre to submit to the exclusive jurisdiction of the Italian Court.
ACCEPTANCE OF THE TERMS AND CONDITIONS OF SALE
These general Conditions of Sale must be examined online by customers who visit the site Gemmopoli.com before thet make their purchases. The electronic submission of the purchase order from the customer, implied the full knoledge and full acceptance of the Terms and Conditions.
Gemmopoli reserves the right to change prices at any time without notice
ORDERS AND BILLING
Gemmopoli.com is a website selling e-commerce.
We have taken all the reasonable efforts to ensure that the produc information as detailed on our website is accurate, fair and current. The weights and dimensions of the products given are approximate ony. While we try to ensure the picture reflect the true colors of the products, differences in color maya rise for various reason.
The stock position of the product shown on the website is a guide and will only be confirmed when the order is under processing.
All prices in website will include tax (VAT).
For UE customers: if give VAT number during the registration, we will deduct taxes in the invoice.
For Extra UE customers, prices are without tax
In case of overseases delivery, we will add also the shipping costs
Prices may be subject to change but we would advise you before finalizing and dispatching the order.
The purchase orders sent to Gemmopoli shold be complete in every detail.
Gemmopoli reserves the right to refuse service, to close accounts, to cancel orders.
The order is only confirmed one we have notified you that the order has been invoiced and despatches. If there is any reason, there is a problem in processing your order, we will notify you via email or telephone, of the circumstances with may result in a delay of delivery.
SHIPPING AND DELIVERY
Products purchased will be delivered by Gemmopoli to the address indicated by the Customer at the time of order. The customer is required to verify, upon receiot, the conformity of the product, if the packaging is intact, undamaged or wet. Any damages must be immediately reported by the courier who carries out the delivery. Once the courier document has been signed, the Customer can not claims about the apparance of the good.
Shipments will be made by courier or Italian postal service.
The evasion times are approximately 24/48 working hours .
Handling time: within 24/48 hours. Delivery time: about 7/10 days.
(For shipments made on Italian territory, in any case within the terms of art. 54 D. Lgs 206/2005)
For shipments abroad, times are different in relation to distance. No liability can be attributed to Gemmopoli for delay or non-delivery due to courier (UPS or GLS) or Poste Italiane and / or due to force majeure or fortuitous case. We will not refund the delivery charge if the courier has failed to deliver the good,
Shipping and delivery costs are fully at charge of the Customer (if not expressly stated) and amount depend to the weight and on where you are located.
Customer clearance can encrease the delivery time if your package is held by Customer Officials.
Please note, it is responsibility to find out about the import TAX situation in your Country.
Handling: within 24/48 hours only on business days from Tuesday to Friday
P.S. The Showroom is closed on Monday, so orders coming on Sunday or Monday will be delivered the next day.
Once you have placed an order and the parcel will be pick up from the courier, you will receive an email confirmation. On your side you can track the progress of your order
Payments for good and cost of transport, can only be made before shipment:
1) Payment by Credit Card (at any time of the payment procedure, Gemmopoli is able to know the information of the purchaser as they are typed directly on the site of the Bank handling the transaction with the highest security systems)
2) Bank Transfer in advance (T/T) - Payment is sent directly from your Bank to our Bank account.
Below is the information you need for the transfer:
IBAN - IT46I0503433031000000004504
BIC/SWIFT - BPMIITMMXXX
Costs for T/T are at the charge of the customer. Gemmopoli will send the good as soon receive money on account.
3) Pay Pal Payment: Pay Pal enables you to send directly from your Bank to our merchants bank account. When you select Pay Pal as the payment method, you do to the PayPal site, where you can send your payment.
Delays in non authorization of payment to us, may delay the delivery of the good wich we would not be held responsible for.
WARRANTIES AND RETURNS
Before returning items to us, please read and follow the instructions below:
1) Contact customer service and offer relevant information of the order (order no. – customer name, ect) by email
2) Describe complete reason for the return (if the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged, please take photos of packaging and of received good)
3) Our Customer service will check and agree
4) Return your items (costs of shipments are at your charge)
5) We received items and after check refund money
Please make sure that you understand our return policy and ensure that all criteria are met before sending any items back to us.
Please note that all returns must be sent back within 10 days of receipt of the items. We only accept product in theri original condition.
Return to our Address:
Gemmopoli Srls – Via dei Platani, 2/4 – ang. Via Trieste 28 – 20090 Buccinasco (Milano) ITALY.
INFORMATIVA SULLA PRIVACY
INFORMATIVA ai sensi degli artt. 7 e 13 del D.Lgs. 30.6.2003 n. 196.
Ai sensi dell'art.13 del D.Lgs. 196/2003, ed in relazione ai dati personali che formeranno oggetto di trattamento, informiamo di quanto segue.
Il trattamento dei dati personali è diretto:
a) l'acquisizione e la gestione delle richieste di prodotti e/o servizi e connessi adempimenti di carattere amministrativo e fiscale.
Any contract will be deemed to be concluded in Italy, in accordance with the low of Italy and any dispute you irrevocably agree to submit to the exclusive jurisdiction of the Italian Court
COPYRIGHTS AND TRADEMARKS
Tradenames, Trademarks, are owned by the respective companies and are used for clarification purpose only.
Everything you see on this website is copyrighted unless otherwise noted, and may not be used without the express written permission of the management of Gemmopoli Srls. Images, photograpfs, or illustrations are either property of, or used with permession by, Gemmopoli Srls. The use of these materials by you or anyone else authorized by you, is prohibited unless specifically permitted by the express written approval of the management of GEMMOPOLI Srls. Any unauthorized use of the images, photographs, illustrations, or text displayed on this website, may violate copyright law, tradmark laws, the laws of privacy and publicity, and communications regulations and statutes.